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Allsup Disability and Medicare Expert Customer Service Allsup’s regular business hours are Monday – Friday, 8 a.m. – 5 p.m. (CST).

Contact us today for a free disability assessment or with any other disability related questions.

34 Responses leave one →
  1. dianne canez permalink
    February 27, 2012

    i just got diagnosed with fibromyalgia ive been sick since 11/2010 and until today
    i just found out it was that, what can i do to apply for ssi? iam getting worst and iam not
    able to work anymore… i need help

  2. February 27, 2012

    Hi Dianne – Please contact our Disability Evaluation Center at (800) 279-4357 for a free Social Security Disability evaluation.

  3. Jim Diehl permalink
    April 30, 2012

    how do i update my medical appt’s on allsup place (web) vs calling someone?

    • April 30, 2012

      If you have already registered and activated your account, go to Allsup Place in the menu, click on MyClaim in the menu and then Medical Updates. You will see four different types of medical updates to provide. Just complete the fields and hit submit. If you have additional questions, feel free to contact our Customer Information Center at (866) 502-8372.

  4. Maureen permalink
    August 2, 2012

    I was very lucky to be told about the Allsup company. I had never heard of them before. The people are the greatest asset this company has. They are very understanding, compassionate and helpful. They helped me at a time when I would not have been able to do all that is required to get through the process. When you are not feelling well, it is very difficult to do much of anything, let alone a huge task like this. It was overwhelming to me and they were wonderful.

  5. James permalink
    November 3, 2012

    I recently signed up with you regarding my mental illness. I under stand the waiting peroid can be long. What do in the mean time for income survival? The state I live in I have not workrd in or paid in to any state funds so I don think I am eleidgble for aid Thx

    • November 5, 2012

      Hi James – Yes, the waiting period can be long. Allsup provides the Disability Life Planning Service to help you better manage your finances and protect you and your family in the disability cycle. Someone will be in contact with you soon to discuss the service.

  6. robert permalink
    December 12, 2012

    I have add and i have a bad back and bad knees

  7. December 13, 2013

    I’d give anything for Allsup and Associates to actually respond to our effort at a Res Judicata decision with Social Security. The Standard (the LTD Insurance Company) has asked for over 6 weeks if Allsup can help their client (my wife – Penny Andersen) in this Res-Judicata effort. All we keep hearing is that Penny’s file is still in review with a special handling claims team. We are wondering, how much time does that take…. and truly, when time is of the essence and Allsup has the opportunity to help PLUS profit regarding their fee…. why Allsup would not contact my wife to inform her if there is even a chance at this effort (communication being an important component of any business relationship)?

    When I used to work for Met Disability in the ’90’s, I recommended Allsup to hundreds of claimants….. and I can’t recall the lack of communication being so pervasive in Jim Allsup’s company (and I met Jim when he was growing the company in the early ’90’s). Very disconcerting.

    Steinar Andersen ~

    • December 13, 2013

      Also, I am now applying for Social Security Disability myself along with my son (who has been Disabled since he was born)… and getting the opportunity to have Allsup manage our Disability claims would be helpful to us with dealing with one representative.

    • Allsup permalink
      December 13, 2013

      An Allsup team member will be in touch with you shortly to discuss your claim.

  8. Rebecca Little permalink
    April 30, 2014

    Looking to start a claim for Fibromyalgia disability. I Reside in NY state and was wondering if you cover this area or have references to offices I could get in touch with. Thank You.

    • Allsup permalink
      April 30, 2014

      Hi Rebecca, Thank you for your message. The first step here at Allsup would be to contact our Disability Evaluation Center. This evaluation is free and takes about twenty minutes. A Disability Evaluation Specialist will ask you about your medical history, work history, and medications. This information will determine the next step for your individual situation. They can be reached toll-free at 800-279-4357, between the hours of 7:00am to 5:00pm Monday-Friday central standard time.

  9. kim friend permalink
    September 11, 2014

    I am looking for groups to join to learn about new treatments and help copeing with my cronic pain. I go to pain management. It helps but I’m in need of support group and I am on sad now for ten yrs. Treatment and copays are expensive and I don’t get all the care that is needed or help because of my income. I am still raising my children and its a daily struggle and my marriage suffers. I ask is there any programs NY state that can help with the financial burdon to get the care and resources that I need. Thank you

  10. Christine Lewis permalink
    January 30, 2015


    • Allsup permalink
      February 4, 2015

      Christine – An Allsup team member was in contact with you on Friday to address your concerns.

  11. Max Duane Williams permalink
    January 27, 2016

    Whenever I call Allsup know ever answers the phone or returns my voice mails.Why doesn’t Allsup ever do what they tell me they will do.

    Max Duane Williams

    • Allsup permalink
      January 28, 2016

      Hello – We apologize that no one has reached out to you yet. I will have one of our team members contact you as soon as possible.

  12. Shannon permalink
    January 30, 2016

    My aunt is in her FIRST appeal/reconsideration in Texas. It says in this article that the reconsideration process takes 3-5 months. However, she has been waiting for 1 year and 4 months. Why so long? Also, she added 2 new injuries to her case, including a broken femur bone with surgery and a mass in her foot that still needs surgery. She was told by Allsup that this new information had no bearing on her case and would not be considered by the judge. Why is that? If someone could answer these questions, it would be greatly appreciated! Thank you.

    • Allsup permalink
      February 1, 2016

      Hello – We’d like to help answer your aunt’s questions. Could you send us your contact information at and an Allsup disability specialist will get in touch with you.

  13. justin weeks permalink
    June 28, 2017

    I got an email stating you all have been trying to get in touch with me. I called back and the wait was long, but the automated system told me I could chat with you. My application has already been submitted, the email stated also that you needed some additional information.

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    February 18, 2018

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